FAQs
What is a flue?
What causes chimney damage?
Why should I reline my chimney?
How can I reduce the chance of a chimney fire?
Will I be able to use Flexflue flexible chimney flue liner in my chimney?
Can you help with my insurance claim?
Is chimney relining expensive?
Can I use all fuel types with a Flexflue flexible flue liner?
How is Flexflue, flexible chimney flue liner installed?
How long will relining my chimney take?
What is a flue?
A chimney is used for removing hot gases or smoke from a boiler, stove, furnace or fireplace to the outside of a building. Chimneys are mainly vertical to ensure that the gases flow smoothly. The space inside a chimney is called a flue. Back to Top
What causes chimney damage?
Chimneys can be damaged by lightning, high winds or, most commonly, a chimney fire. Back to Top
Why should I reline my chimney?
You may need to reline your chimney if
- It has been damaged by a chimney fire or some other accident
- If your chimney has settled and tipped away from the house.
- If it is an older chimney which may have been built without a liner installed or the liners may have deteriorated
- You need to resize the chimney for a new appliance; such as converting from oil to gas heat
- You need to stop excessive creosote build-up (and risk of a chimney fire) when venting a woodstove through an existing fireplace
How can I reduce the chance of a chimney fire?
Regular examination and thorough cleaning of your chimney is recommended to reduce the chance of a chimney fire and maintain efficiency of your fire or stove. Build-up of creosote and soot on the chimney walls can reduce the draft needed and may cause smoke to come out the fireplace opening or stove door. Creosote is flammable and can fuel a chimney fire. If a fire has occurred, have your chimney thoroughly inspected by our Futureflue professionals before attempting to use it again. Back to Top
Will I be able to use Flexflue flexible chimney flue liner in my chimney?
We can reline virtually any size of shape of chimney you may have - from single, straight flues to multiple, connected flues with bends and size changes. Contact us for more information. Back to Top
Can you help with my insurance claim?
Yes, we can offer assistance with the handling and processing of your insurance claim. Back to Top
Is chimney relining expensive?
Chimney relining is the most practical and affordable way to repair deteriorated or damaged chimneys. Back to Top
Can I use all fuel types with a Flexflue flexible flue liner?
Yes our flexible chimney flue liners are suitable for all fuels and come with a 10-year manufacturer's warranty. The flexible flue liner has no joints to leak or crack providing an effective and safe means of drawing smoke and gases from any fireplace, stove or cooker. The inside of a Flexflue flexible chimney flue liner is smooth to discourage the build up of discharge and encourage the fast flow of effluent. The outside is corrugated to protect it from damage during installation and corrosion once in place. Back to Top
How is Flexflue, flexible chimney flue liner installed?
- The pre-fabricated Flexflue stainless steel flue liner is inserted from the top of the chimney
- The area outside the flexible chimney flue liner is packed with thermal insulation to keep the flue in the centre of the chimneystack.
- The flexible chimney flue liner is sealed at the top and bottom to ensure durability and reliability.
How long will relining my chimney take?
The speed and simplicity of the Flexflue flexible chimney flue liner system means that an average chimney can be completely lined in a single day. Back to Top

